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Thoughtful Gifts for a Happier World ♡

FAQ

How do I place an order?

Select the product you want, provide the required personalization details, and place the order through the website. We will start processing the order after receiving it.

When does Bhavito start processing my order?

Order processing starts the same day your order is received.

When do I have to make the payment?

Payment is collected after your product is ready. We first share a ready-product photo/video with you on WhatsApp and then send the payment details or payment link.

Why do you send a ready-product photo/video?

It lets you see the finished personalized product before payment and dispatch.

When will my order be shipped?

Once payment is successfully received and confirmed, the order is generally dispatched the same day or the next day.

Is shipping free?

Yes. Bhavito currently offers Free Shipping on All Orders.

Can I cancel my personalized order?

Please contact us as early as possible. Once preparation or personalization has started, cancellation may not be possible.

Can I return a personalized product?

Personalized products are generally not returnable for change of mind or because of incorrect personalization details supplied by the customer. If the product arrives damaged, defective, or incorrect, contact us promptly for review.

What if my product arrives damaged or is the wrong product?

Contact Bhavito as soon as possible and share your order details plus clear photos/videos of the product and packaging. We will review the issue and guide you on the available resolution.

How will I receive payment details?

After the product is ready, payment details or a payment link will be shared with you through WhatsApp.

Will I get shipment/tracking information?

After dispatch, applicable shipment/tracking information can be shared through the available communication channel for your order.

What if I enter the wrong address or phone number?

Please provide accurate delivery details when ordering. If you notice an error, contact Bhavito immediately so we can check whether the details can still be updated before dispatch.

How can I contact Bhavito?

Use the contact details displayed on the Bhavito website or the WhatsApp communication used for your order.